How Does It Work?
Firstly, submit our simple online claims form. We’ll email you to confirm receipt of your claim. We will then negotiate a settlement with your lender or lenders and aim to recover interest and fees on these loans.
How Long Does It Take?
From the day you complete our simple online form, we should receive a response to your complaint between 8 and 12 weeks later. If the lender rejects the claim, it may be that we recommend referring your complaint to the Financial Ombudsman, in which case it may take a few months longer to resolve.
How Much Do Forces Compare Charge?
We work on a ‘no-win, no-fee’ basis. We charge 36% (30% + VAT) on any successful claims of the total refund received from your lender. If you cancel our service without our agreement after 14 days and after we submit your claim you will be liable to pay our full success fee should your claim be successful.
What Information Do I Need to Provide?
All we need is the name of your lender and your personal details including the address that you lived at when registering with them. Once we have these we can obtain details of any loans where a refund may be due.
How Do I Submit My Claim?
Simply complete our online application form to start your payday loan claim.
Do I Need to Use a Company to Submit My Claim?
You do not need to use our services to make a claim against your payday lender(s). It’s free to claim compensation from financial companies if you have lost money from a mis-sold financial product. You can do this yourself directly with the lender(s) and even if they reject your claim you can still take this to the Financial Ombudsman Service at http://www.financial-ombudsman.org.uk. If you aren’t sure how to make the claim, you can get free, impartial advice from consumer organisations.
