1 Plus 1 Loan Compensation

Forces Compare has partnered with Allegiant Financial Services to help consumers process guarantor and top-up loan compensation. Founded In 2013, Allegiant Financial Services are leaders in high-cost loan reclaims and have recovered over £50 million in financial misselling. If you have had a loan with 1 Plus 1 loans you may be entitled to compensation.

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1 Plus 1 loans compensation, What’s it all about?

Customers who believe that they were mis-sold a top-up or guarantor 1 plus 1 loan will be able to claim any interest paid plus an additional 8% compensatory interest. To be eligible for such a reclaim you must have struggled to pay back the initial loan or have had to rely on top-up loans to pay of the original lending. Your loan lending duration must also have been between 12 and 60 months.

Following a recent influx in claims for payday loans from the likes of lending giants such as Wonga, refunds which have seen millions of pounds reclaimed by previous customers. Under strict direction of the FCA, guarantor lenders must be willing to refund the customer all interest paid plus 8% interest – provided that they can prove the loan was mis-sold.

Working with our partners at Allegiant Finance Services, we will package up your compensation claim and send this to 1 Plus 1 Loans – Lenders are required to respond within 8 weeks (or sooner).

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“According to FOS statistics published in March 2021, Guarantor loans in particular were shown to have been upholding a huge 83% unaffordability complaints.”

Why Could I Be Given a 1 Plus 1 Loan Refund?

If you have taken out a guarantor loan and one or several of the following statements applies to your circumstances you may be entitled to compensation.

  • During your application process, you may not have mentioned all of your debts and If this didn’t match with your credit record, the lender should have ensured to reaffirm this.
  • It is possible that you underestimated your monthly expenditure due to guesswork or eagerness to be eligible for your loan, and in such circumstances, if your figures appeared too low, your lender should have explored their reliability further.
  • At the time of your application did you have a regular income? If you were self-employed during this period or even had overtime that fluctuated, the lender should have looked at this.
  • Did you have evidence of recent applications for credit or previous problems on your credit record? Guarantor loans are specifically targeted at those with bad credit scores, however, the lender should have been conscious of whether your situation appeared to be worsening.
  • Whenever you topped up an existing loan, your lender should have ensured to run another set of checks concerning whether this was affordable. Had you missed any previous loan repayments? Had your finances deteriorated since your first loan? If so, the lender should have addressed the fact that their current loan could be unaffordable and as a result, capped any more lending.
  • The firm may only have carried out a brief affordability check on you because of your guarantors circumstances. Regardless of your guarantor’s financial status, the loan needed to reflect your personal repayment potential.
Mis-sold a 1 Plus 1 Loan?

If you believe that you were mis-sold a 1 Plus 1 loan, you now have the opportunity to request a refund.

  • Whilst you may have really needed the loan at the time, you may have found yourself in a worse financial position as a result and the loan should not have been granted in the first place.
  • If you already had a loan with 1 Plus 1 and needed to borrow extra money, you may have been given extensions or top-ups, without adequate checks, only to put you under more financial pressure.
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Why use us?
  • No Cash, No Fee
  • Success Fee: 30% inc VAT Of The Cash You Receive – Not Debt Deductions
  • Cancel For Free (Success Fee Applies To Any Offer We Secure Before Cancellation)
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How does it work?
allegiant procedure

An Overview of Guarantor Refunds & Complaints


The first thing to consider when reviewing the eligibility for a guarantor loan complaint is whether a loan was affordable before given to you.

In short, the appropriate definition of affordability is whether or not after repaying it in instalments, on time, you have money left over to pay your bills to avoid further lending.

To summarise, if you had to borrow more money or became behind with bills as a result of your guarantor loan repayments, you have grounds to make an affordability complaint. This route is available regardless of whether you are still paying the loan, have stopped paying the loan and are relying on your guarantor or even if the loan has been repaid.

If your affordability complaint is successful there are two potential outcomes. Should you still owe money, your interest is removed and you simply repay back what you borrowed. If your loan has now been repaid you will receive a refund of the interest in addition to 8% of the amount of your statutory interest.

Forces Compare will receive a payment for passing the customer details to Allegiant Financial Services. 


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Forces Compare has partnered with Allegiant finance services Limited to offer its clients the opportunity to reclaim compensation for mis-sold guarantor loans.

Registered Address: 400 Chadwick House, Warrington Road, Birchwood Park, Warrington, WA3 6AE
A Limited Company Registered in England and Wales No. 07474972

Allegiant Finance Services Limited is a Claims Management Company that is Authorised and Regulated by the Financial Conduct Authority. Firm Reference Number: 836810. Registered with the Information Commissioners Office: Z2569335. VAT Registration No. 274837662

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