Non-Contentious Business Agreement

Payday Loan Refund Claims

This is your agreement with Clear Legal Marketing in relation to your payday loan refund claim.

 

What we will do for you

 

  1. We will work diligently on your behalf, no matter how straightforward or difficult your claim, from the day we first discuss it with you until your compensation and fees have been paid.  This work will be limited to pursuing your claim for all losses suffered by you as a result of the mis-sale of your payday loans. 

 

  1. If you win your claim, we are entitled to deduct 30% plus VAT (30% in total) from your Compensation, in respect of our legal fees.

 

  1. If you lose your claim, and this agreement has been complied with, you do not have to pay us anything.

 

What you must do for us

 

  1. You must do all you can to help us to progress your claim.  You must provide us with honest instructions that enable us to do our work properly and to run your claim efficiently.  If you do not do this, we are entitled to send you a bill for the work we have done on your behalf to date on an hourly rate basis, which would include any associated fees.

 

And now for the (not so) small print

 

When you instruct Clear Legal Marketing, we will agree to act for you on a risk-free basis.

 

If you win your claim:

 

  • we will only charge you 30% plus VAT from your Compensation in respect of our legal fees, irrespective of the amount of work we have done;
  • we will pay any money we receive on your behalf into a designated account, to make sure that your Compensation is secure;

 

If you lose your claim:

 

  • you do not have to pay us anything

 

For the definitions of “Win”, “Lose”, and “Compensation” please refer to your client care letter that will be sent to you once you have signed and returned this agreement.

 

What you must do for us

 

  • You must give us full, honest and timely instructions;
  • You must locate and provide to us any relevant documentation that you may have (if any);
  • You must undertake enquiries and provide information reasonably required by us;
  • You must always co-operate with us;
  • You must not ask us to work in an improper or unreasonable way;
  • You must not deliberately mislead us;
  • You must keep us updated if your contact details change.

 

Ending the agreement

 

We can end the agreement:

 

  • if you reject our advice in relation to an offer of settlement, or if you do not comply with your obligations under the agreement – in either case, you would have to pay all of our legal fees on an hourly rate basis plus VAT;
  • if we advise that your claim is unlikely to succeed; and

 

You can end the agreement:

 

    • within fourteen days by confirming this to us in writing using the Model Cancellation Form below;

 

  • at any time before your claim is settled, but if you do you will have to pay all our legal fees incurred at that time on an hourly rate basis plus VAT.

 

 

If either we or you end the agreement, we have the right to keep all documents, money and other property we hold on your behalf until all money due to us is paid.

 

Model Cancellation Form

 

To Clear Legal Marketing,

 

I hereby give notice that I cancel the Agreement for Clear Legal Marketing to pursue Payday Loan Refund Complaints on my behalf signed on [insert date].

 

Name:

 

Address:

 

Signature:

 

Date:

 

Change of mind

 

It is important that you are happy with this agreement before you sign it as we cannot cancel it once it has been signed.

 

When you instruct Clear Law LLP, we will agree to act for you on a risk-free basis. 

 

If you win your claim:

 

  • We will only charge you 25% plus VAT (30% in total) from your Compensation in respect of our legal fees, irrespective of the amount of work we have done;

 

  • We will pay any money we receive on your behalf into a designated account, to make sure that your Compensation is secure;

 

  • If the lender offers to reduce your outstanding balance in part, or full, payment of their offer you will still be liable for our fees in full despite not receiving the full amount of the offer in cash compensation. Please refer to your Client Care Letter for illustrations of how this would operate in practice, which will be sent to you once you have signed and returned this agreement.

 

If you lose your claim:

 

  • you do not have to pay us anything

 

For the definitions of “Win”, “Lose” and “Compensation” please refer to your client care letter.

 

What you must do for us

 

  • You must give us full, honest and timely instructions;
  • You must locate and provide to us any relevant documentation that you may have (if any);
  • You must undertake enquiries and provide information reasonably required by us;
  • You must always co-operate with us;
  • You must not ask us to work in an improper or unreasonable way;
  • You must not deliberately mislead us;
  • You must keep us updated if your contact details change.

 

Ending the agreement

 

We can end the agreement: 

  • if you reject our advice in relation to an offer of settlement, or if you do not comply with your obligations under the agreement – in either case, you would have to pay all of our legal fees on an hourly rate basis plus VAT and any disbursements incurred at that time;
  • if we advise that your claim is unlikely to succeed;

 

You can end the agreement:

  • within fourteen days by confirming this to us in writing using the Model Cancellation Form below;
  • at any time before your claim is settled, but if you do you will have to pay all our legal fees incurred at that time on an hourly rate basis plus VAT and any disbursements incurred at that time. 

 

If either we or you end the agreement, we have the right to keep all documents, money and other property we hold on your behalf until all money due to us is paid.

 

Model Cancellation Form

To Clear Law LLP, 

I hereby give notice that I cancel the Agreement for Clear Law LLP to pursue Payday Loan Refund Complaints on my behalf signed on [insert date].

Name:

Address:

Signature:

Date:

 

Change of mind

 

It is important that you are happy with this agreement before you sign it as we cannot cancel it once it has been signed.

 

Other Services

 

By signing these terms and conditions, you are indicating your consent to Clear Law LLP (or its contractual agents) contacting you to discuss additional services that we can provide to you which may be of interest, unless you have indicated an objection to this by ticking the box below.